1. Acceptance of Terms
By accessing or using the AttnQ platform (“Platform”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not accept the Terms, you must not use the Platform.
2. Definitions
- “Buyer” / "Investor" – any user submitting property requirements.
- “Broker” / “Agent” – any user accessing those requirements to offer properties.
- “Lead” – a buyer/investor requirement shared with a broker.
3. Eligibility & Accounts
- You must be at least 18 years old.
- Provide accurate, complete registration data.
- Maintain the confidentiality of your login credentials.
- Notify AttnQ immediately of any unauthorised use of your account.
4. Platform Use & Licence
AttnQ grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Platform strictly in accordance with these Terms and Conditions. This license is intended solely to enable you to evaluate, submit, or respond to property requirements as a buyer or broker through AttnQ's matchmaking features. You may use the Platform only for your personal or professional real estate purposes, and not for any commercial resale, redistribution, or mass extraction of data.
You are not permitted to copy, modify, distribute, reverse-engineer, or create derivative works from any part of the Platform, including its design, structure, codebase, or user data. Automated scripts, bots, or unauthorized software to access the Platform are strictly prohibited. The Platform and its content remain the sole intellectual property of AttnQ, and your use of the service does not grant you ownership of any part of it.
AttnQ reserves the right to suspend or revoke your access at any time, without prior notice, if it determines that your use violates these Terms, applicable law, or harms the integrity of the platform or its users.
5. Buyer Obligations
- Provide truthful property requirements.
- Respond courteously to broker outreach.
- Avoid posting fraudulent or misleading information.
- Comply with all applicable real-estate regulations.
6. Broker Obligations
- Hold valid licences/registrations required by law (e.g., RERA).
- Contact buyers only via consented channels and within rate limits.
- Provide accurate property details; no misrepresentation.
- Pay all fees and commissions due to AttnQ in a timely manner.
7. Fees, Payments & Refunds
AttnQ operates on a hybrid pricing model designed to keep the platform accessible while rewarding performance. Brokers can purchase lead credits in prepaid bundles or activate a recurring subscription that unlocks a set number of qualified buyer profiles each month. All fees are denominated in Indian Rupees (INR) unless otherwise stated and are exclusive of applicable taxes, which will be added at checkout. Payment is processed through our integrated gateway partners, and by completing a transaction you authorize AttnQ to charge the selected payment method for the agreed amount, including any recurring charges tied to a subscription plan.
Buyers are not charged for posting requirements; however, when a successful match results in a finalized property transaction, a success-based commission may be invoiced. This commission is always disclosed in advance and must be settled within the payment window specified on the invoice. Failure to pay may lead to suspension of platform privileges for both parties involved and may trigger additional collection procedures.
Except where mandatory consumer-protection law requires otherwise, all purchases of lead credits, subscription fees, and success commissions are non-refundable. Refunds are considered only in cases of duplicate billing or demonstrable technical errors that prevent delivery of the paid service. Any approved refund will be issued to the original payment method within fifteen business days and will exclude third-party transaction charges that AttnQ cannot recover.
8. Intellectual Property
All content, features, and functionality available on the AttnQ Platform—including but not limited to the website design, codebase, branding, logos, matching algorithms, written copy, and user interface elements—are the exclusive property of AttnQ or its licensors. These elements are protected under applicable intellectual property laws, including copyright, trademark, and trade secret regulations. No part of the Platform may be copied, reproduced, republished, uploaded, or distributed in any form without prior written consent from AttnQ.
By using the Platform, you do not acquire any ownership rights or licenses to AttnQ’s intellectual property. You may not use AttnQ’s name, logo, or any content from the Platform in a way that implies partnership, endorsement, or association without express written approval.
However, when you submit content to the Platform—such as property requirements, listings, or profile details—you retain ownership of that content. You grant AttnQ a non-exclusive, royalty-free, global license to store, process, display, and share your submitted content solely for the purposes of enabling property matchmaking, fulfilling service functionality, and improving the Platform.
Any unauthorized use or reproduction of AttnQ’s intellectual property may result in legal action, including suspension of account access and pursuit of damages where applicable.
9. Prohibited Activities
- Data scraping or automated collection of leads.
- Sending spam or unsolicited messages.
- Posting illegal, defamatory, or obscene content.
- Engaging in fraudulent or deceptive practices.
10. Disclaimer of Warranties
The AttnQ Platform is provided on an “as is” and “as available” basis, without any express or implied warranties of any kind. While we strive to offer a seamless and reliable service, AttnQ makes no guarantees regarding the accuracy, completeness, or reliability of any content, listings, buyer or broker information, or property matches available through the Platform.
We do not warrant that the Platform will be error-free, uninterrupted, or immune to bugs, delays, or technical issues. You acknowledge that occasional downtime, system updates, and third-party service interruptions may occur, and that these are not grounds for compensation or refunds unless otherwise specified.
AttnQ does not endorse, verify, or guarantee the legitimacy of any user, broker, property, or deal listed on the Platform. All decisions made based on information available on AttnQ—such as contacting a broker or proceeding with a transaction—are made at your own discretion and risk.
To the fullest extent permitted by law, AttnQ disclaims all warranties, whether statutory, express, or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. You assume full responsibility for the outcomes of using the Platform and are encouraged to conduct independent due diligence before entering into any financial or real estate agreement.
11. Limitation of Liability
To the maximum extent permitted by applicable law, AttnQ shall not be held liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your access to, use of, or inability to use the Platform. This includes—but is not limited to—loss of profits, goodwill, property deals, data, business opportunities, or reputational harm, even if AttnQ has been advised of the possibility of such damages.
AttnQ acts solely as a technology intermediary between property buyers and brokers. We do not participate in or control any offline interactions, negotiations, or transactions between users. As a result, we cannot and do not guarantee that a match will lead to a successful property transaction, nor can we be held responsible for any disputes, misrepresentations, or contractual failures that may arise between parties.
Our total aggregate liability, in any circumstance and regardless of the cause of action, shall not exceed the greater of (a) the amount paid by you (if any) to AttnQ in the past six months for use of the Platform, or (b) ₹5,000 (INR five thousand only).
Some jurisdictions may not allow certain limitations on liability, so portions of this clause may not apply to you. In all cases, AttnQ’s liability will be limited to the fullest extent allowed by law.
12. Indemnification
You agree to indemnify, defend, and hold harmless AttnQ, its parent company, directors, officers, employees, affiliates, and authorized service providers from and against any and all claims, demands, liabilities, losses, damages, penalties, fines, expenses, and legal fees (including reasonable attorneys’ fees) arising out of or related to your violation of these Terms and Conditions; your use or misuse of the Platform; your interactions or disputes with other users, including but not limited to property buyers, brokers, or third-party vendors; any content or information you submit, upload, or transmit through the Platform; any breach of applicable laws, regulations, or third-party rights (including intellectual property or data protection laws) committed during your use of the Platform.
13. Termination & Suspension
AttnQ may suspend or terminate your account at any time for violation of these Terms, with or without notice. Upon termination, your right to use the Platform ceases immediately.
14. Changes to Terms
We may update this Terms and Conditions from time to time to reflect changes in our services, legal requirements, or internal practices, and we encourage you to review it periodically. Whenever a material revision is made, we will post the new version on our website and, where feasible, provide additional notice—such as sending an email or displaying an in-app alert—so that you remain informed about how your data is handled. Because our product evolves quickly, we reserve the right to amend or replace the policy without prior notice when immediate changes are necessary to protect user data, comply with urgent legal directives, or address emerging security concerns. Your continued use of AttnQ after any modification constitutes acceptance of the revised terms; if you do not agree, you should discontinue use of the platform.